Privacy Policy
Last updated: October 15, 2025
1. Introduction
Welcome to EduArc AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use our AI-powered educational content platform.
By using EduArc AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Our Services
EduArc AI provides educators with AI-powered tools to convert educational materials (primarily PDFs) into interactive, customizable websites. Our services include:
- AI-powered natural language editing through chat interfaces
- PDF to interactive website conversion
- Project management and version control
- Live preview and sandboxed development environments
- Publishing to public domains under *.eduarc.app
3. Age Restrictions
Our services are intended for use by individuals who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18. If we discover that we have collected personal information from someone under 18, we will delete that information immediately.
4. Information We Collect
4.1 Personal Information
When you create an account, we collect:
- Email address: Used for account identification and communication
- Name: Obtained from your Google account for personalization
- Authentication data: Managed securely through third-party authentication services
4.2 Project and Content Data
When you use our services, we collect and store:
- Project information: Project names, templates, and metadata
- File content: Files you create, upload, or modify within projects
- PDF documents: Educational materials you upload for processing
- Version history: Snapshots of your projects for version control
- Environment variables: Project secrets and configuration (encrypted at rest)
4.3 AI Interaction Data
- Chat messages: Your conversations with our AI assistants
- AI responses: Generated content and code modifications
- Tool usage: Records of AI operations on your projects
4.4 Technical Data
- Usage information: Features accessed, actions performed, sandbox usage
- Device information: Browser type, operating system, IP address
- Performance data: Error logs, response times, service health metrics
5. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI-powered platform
- AI Processing: To generate content, modify files, and respond to your requests
- Personalization: To customize your experience and remember your preferences
- Communication: To send service updates, respond to inquiries, and provide support
- Analytics: To understand usage patterns and improve our services
- Security: To detect fraud, abuse, and security incidents
- Legal Compliance: To comply with legal obligations and enforce our terms
6. AI and Machine Learning
We use third-party AI services from leading providers to power our platform. Your content and chat messages are processed by these AI providers to generate responses and modifications.
Important: We do NOT use your raw personal data, project content, or chat history to train AI models without your explicit consent. Your data is processed only to provide services to you.
7. Data Sharing and Third Parties
We share your information with carefully selected third-party service providers to deliver our services. These providers are categorized as follows:
- Authentication and Identity Services: For secure user authentication and account management
- Cloud Infrastructure Providers: For hosting our web applications and backend services
- Database and Storage Services: For secure data storage and file management
- AI and Machine Learning Providers: For natural language processing, content generation, and document analysis
- Content Delivery Networks: For fast and reliable delivery of published content
- Development Environment Services: For providing secure, isolated coding environments
We do not sell your personal information to third parties. All third-party providers are bound by data protection agreements and process your data only as necessary to provide services.
8. Data Retention
We retain your information for the following periods:
- Account data: For the duration of your active account, plus 90 days after deletion
- Project data: Until you delete the project, plus 90 days in backups
- Chat history: For the lifetime of the associated project
- Published sites: Until you unpublish or delete them
- Logs and analytics: Up to 90 days for operational purposes
When you delete your account, we will delete your personal information within 30 days, though backups may retain data for up to 90 days. Some information may be retained longer if required by law.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
9.1 Access and Portability
- Request a copy of your personal information
- Export your project data and files
- Download your chat history
9.2 Correction and Deletion
- Correct inaccurate personal information
- Request deletion of your account and data
- Delete individual projects and files
9.3 Control and Consent
- Withdraw consent for data processing
- Opt out of non-essential communications
- Object to certain types of data processing
To exercise these rights, please contact us at privacy@eduarc.app
10. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data encrypted in transit (HTTPS/TLS) and at rest (AES-256)
- Access Controls: Strict authentication and authorization mechanisms
- Secrets Management: Project secrets encrypted and never exposed in responses
- Sandboxing: Isolated environments for code execution
- Monitoring: Continuous security monitoring and incident detection
- Regular Audits: Periodic security assessments and vulnerability scanning
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
11. International Data Transfers
Our services are operated from the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
For users in the European Union, United Kingdom, and Switzerland, we comply with applicable data protection regulations including GDPR and use standard contractual clauses for data transfers.
12. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication: To keep you logged in across sessions
- Preferences: To remember your settings and choices
- Analytics: To understand how you use our services
- Security: To detect and prevent fraudulent activity
You can control cookies through your browser settings. Note that disabling cookies may limit some functionality of our services.
13. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately at privacy@eduarc.app, and we will delete it promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last updated" date
- Sending an email notification to your registered email address
- Displaying a prominent notice on our platform
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Legal Compliance
We comply with the following privacy regulations:
- GDPR: European Union General Data Protection Regulation
- CCPA: California Consumer Privacy Act
- UK GDPR: United Kingdom data protection laws
- Swiss DPA: Swiss Data Protection Act
- PIPEDA: Canadian Personal Information Protection and Electronic Documents Act
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Privacy Inquiries: privacy@eduarc.app
Data Protection Officer: dpo@eduarc.app
Mailing Address:
EduArc AI
Legal Department
86-90 Paul Street
London, United Kingdom
EC2A 4NE
We will respond to your inquiries within 30 days of receipt.
Summary
At EduArc AI, we are committed to protecting your privacy and being transparent about our data practices. We collect only the information necessary to provide our services, use it responsibly, and give you control over your data. If you have any questions or concerns, please don't hesitate to reach out.